I'm a recognized Metis in Canada. I have my official Metis card. But I have always wanted confirmation of my Native American heritage through DNA testing.
Now perhaps it is just me but for the life of me I cannot figure out on Family Tree DNA how to do this! I have my brother's Y-DNA testing done and have the Family Finder upgrade. I have my mtDNA done. I've been willing to pay for whatever upgrade or test I need. But what one?
I wrote to one of the partners in Family Tree DNA a week ago to ask for assistance. No response. I should add that I'm linked to him on Facebook and I've seen him online several times since I sent my message. I'm sure he's a busy guy but c'mon - a week goes by and he doesn't answer a customer and someone he's linked to on Facebook as a friend?
So on the weekend I posted on the Family Tree DNA Facebook page, and asked for advice. Again my post was met with silence. No official response at all. Thankfully one person responded and gave me advice and a contact name of someone not involved with FamilyTreeDNA who might be able to help. I plan to follow that up as soon as I figure out how to download my raw data from FTDNA site!
In the meantime Roberta Estes was recommended as the person to consult. She responded to me with a link to her blog post called Proving Native American Ancestry Using DNA According to Roberta I need to order an upgrade to test at D9S919. Her article went on to explain exactly how to order this upgrade on FTDNA. I am so impressed! That's the kind of help I like - a clear explanation and set of instructions that are easily followed.
So I've ordered the upgrade on my brother's DNA and on mine. We'll see what happens!
But I must add that I'm very disappointed in Family Tree DNA's lack of response to a customer. It's not only bad customer relations, it's bad marketing! I want to spend money with them and they are not bothering to help me do so.
Thank goodness for the willingness and kindness of strangers who jump in and try to help!